Operations Pulse

Monitor chat health, AI training signals, and customer sentiment in real time.

Total Chats

↗ Live volume

Active Now

● Real-time sessions

Resolved

✓ Past 24h

Data Points

Σ Training inputs

Visitor Statistics

Track website traffic and visitor locations.

Total Unique Visitors

All time

Recent Visitors

IP Address	Location	Visits	Last Visit	User Agent

Chat Sessions

Monitor and manage customer conversations

	ID	Customer	Messages	Status	Last Updated

Knowledge Base

Train your AI with business documents and text

Upload Document

Supported formats: PDF, TXT, DOCX, MD

No file chosen

Add Manual Entry

Directly input text for the AI to learn

Current Knowledge

Tools & Integrations

Manage AI capabilities and external connections

Customer Ratings

Available Tools

Settings

Configure your chatbot and business details

General Configuration

Business Name

Chatbot Name

Welcome Message

Engagement & Proactive Chat

Enable Proactive Greeting

Automatically show a message bubble above the chat icon after a delay to encourage visitors to chat.

Greeting Message

AI Persona & Instructions

System Instructions

Data Collection Fields

Widget Integration

Add the chat widget to your website

Installation Code

Copy and paste this code before the closing </body> tag of your website.

Direct Link

Preview Details

Business ID -

Bot Name -

Primary Color -

User Management

Manage system administrators

Email	Name	Role	Status	Created	Actions

MoanaChat